Resources

Resources

Participants Only

JOY IN SERVICE (NUS)

Unlocking the secrets of Service Excellence and creating memorable service experience. A special 4-hour program to understand the power of having joy in service. Because service is, indeed, in our DNA.

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Thinking Pillars Profile

This is the 7 intelligence thinking pillars questionnaires. This is a restricted file and only accessible to participants in the mentoring workshop, and it is NOT for public use nor to be used in other training. All Rights Reserved.

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REST for Success (Reference Slides in PDF)

This is the PDF format for the seminar on “REST for Success”, the disciplines on achieving a greater level of success in this technological-revolutionary economy. This document is strictly for personal reference only.

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Branding Service Experience

This PDF document is strictly for personal reference only. Branding Service Experience is designed to improve the quality service to our customers with a holistic approach, mapping each and every touch-point, and differentiating our service standards.

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PRIDE in Service (Service Strategy for Greater Achievement – Prudential)

PRIDE in Service (Building Service Strategy into Business Stratgey for Greater Achievements) is to designed for every proprietors to initiate service strategy into their everyday business, thus making a difference and for greater achievements. This PDF-format slides are strictly for personal reference only and not for commercial purpose or any training purpose without permission from Peter Ng.

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