"In creating an effective workforce, providing required job skills is not good enough. However skilled a worker is useless, unless he is motivated. Even if a worker is both skilled and motivated, he is not effective unless he is flexible and adaptable to the ever-changing environment."   Peter Ng

Peter Ng Training Consultancy is a leadership and service quality training development institution, helping organizations keep customers, build market share, and improve performance of the entire work force. We are the Asia Pacific representative for Service Quality Institute, Minneapolis, USA - the global leader in customer service.

We have a series of programs covering from service quality to leadership skills that will help transform your employees' mindset, learn new skills, and implement action plan. Please browse the different programs section in this website for the courses' details and outlines:

• Customer Service
• Leadership
• Motivational & Development

All enquiries for in-Company Training to customize programs for your Company or to cater for your specific industry please Contact Us